Be an impartial advocate who visits local nursing home residents weekly, making sure their concerns are heard & addressed. Ombudsman volunteers develop trusting relationships with residents, educate them about their rights, and advocate for their quality of care. They work closely with nursing home staff to resolve disputes and concerns. Ombudsman volunteers receive comprehensive training and certification from the Massachusetts Executive Office of Health and Human Services and supervision and support from Access Care Partners' Ombudsman Director. Watch our video to learn more. Call 413.538.9020, ext 331 or email epires@accesscarepartners.org to apply.
